James Elston
Published August 26, 2024
Are you looking to protect yourself against the financial risk of your boiler breaking? Thanks to quality boiler cover, there’s no need to be left in the cold or out of pocket.
We present the top 6 boiler cover plans you can rely on in a heating crisis. Compare the benefits, costs, and customer feedback to find the right boiler cover for your needs.
Our Top Picks
- WarmZilla (Boiler Basic) – best for customer care
- PlusHeat (Boiler and Heating Maintenance) – best for affordability
- 24/7 Home Rescue (Heating Care) – best for flexibility
- Hometree (Your Boiler) – best for user-friendly processes
- YourRepair (Boiler and Heating) – best for pricing certainty
- EDF Energy (BoilerCare Total) – best boiler cover from a trusted provider
Contents
- 1 1. Best For Customer Care – WarmZilla: Boiler Basic
- 2 2. Best For Affordability – PlusHeat: Boiler & Heating Maintenance
- 3 3. Best For Flexibility – 24/7 Home: Rescue Heating Care
- 4 4. Best For User-Friendly Processes – Hometree: Your Boiler
- 5 5. Best For Fixed Price – YourRepair: Boiling and Heating Plan
- 6 6. Best Boiler Cover From A Trusted Provider – EDF Energy: BoilerCare Total
- 7 How We Chose the Best Boiler Cover Providers
- 8 Looking for a Boiler Cover Quote?
- 9 FAQs
- 10 Our Verdict
1. Best For Customer Care – WarmZilla: Boiler Basic
- Excess: £0 – £99
- Price: £8.58 -£16.90 per month (depending on chosen excess)
WarmZilla delivers an affordable boiler cover package complemented by great customer service.
WarmZilla’s boiler-only cover includes:
- Boiler emergency repairs – including controls and flue.
- Annual service – a free boiler service.
- Free replacement boiler if your boiler is beyond economical repair (BER) and less than 7 years old.
- Unlimited callouts.
Pros
- Excellent reviews: The Trustpilot rating is an impressive 4.6 from over 1,650 reviews.
- What customers say: Customers highly rate the care, support, and guidance the insurer provides. Engineers are praised for quality workmanship, good technical knowledge, and great attitudes. WarmZilla is seen to be solution-focused and honours its commitments.
- All types of gas boilers are covered.
- Extensive engineer network: The insurer has access to over 10,000 Gas Safe registered engineers nationwide.
- Two expanded boiler cover options are available:
- Extra (from £18.40) – covers your boiler and central heating system.
- Total (from £28.79) – comprehensive home cover, including plumbing, drains, and waste pipe work.
Cons
- Only gas-fuelled boilers are covered.
- WarmZilla is one of the newer providers in the market which may be a drawback to those looking for a long-established insurer.
2. Best For Affordability – PlusHeat: Boiler & Heating Maintenance
- Excess: £0 – £99 (£0 excess option equating to £11.99 for first 3 months; £23.98 thereafter)
- Price: £5.99 for the first 3 months; £11.98 thereafter (when opting for £99 excess)
Plus Heat has been providing heating services for over 7 years. The insurer prioritises affordability, focusing on the core risks.
Plus Heat’s Standard (boiler and heating maintenance) cover provides:
- A free annual boiler service – crucial to your boiler’s safe, efficient functioning.
- Unlimited repairs of your boiler and controls – parts and labour included.
- Care and repair of your central heating system.
- Trusted, vetted, and insured Gas Safe registered engineers.
Pros
- Affordability: Boiler and heating cover works out at £10.48 a month.
- Good reviews: Trustpilot rating of 4.5 from 9,000+ reviews.
- What customers say: Customers praise the helpful customer advisers and professional, polite engineers. Service standards are described as “professional”, “great”, and “excellent”.
- 24/7 helpline and a dedicated claims handler.
- PlusHeat also offers a boiler-only plan (£9.98) and two more comprehensive policies – Premium (£17.98) and Platinum (£19.98).
Cons
- Doesn’t cover work on the gas supply pipe, designer radiators, or flue.
- Doesn’t cover work linked to the disconnection of your gas, water, or electricity supply.
3. Best For Flexibility – 24/7 Home: Rescue Heating Care
- Excess: £0 – £95
- Price: £17.99 – £59.99 (depending on chosen excess)
The 24/7 Home Rescue Heating Care policy delivers essential boiler and central heating insurance, with no hassle.
The plan includes:
- Boiler breakdown cover including parts and labour.
- Central heating system repairs.
- An annual boiler service.
- Unlimited claim cost – unless the boiler is BER.
- Unlimited callouts.
Pros
- Flexibility: The Heating Care plan offers a lot of flexibility. You can choose a policy with no excess and pay £19.99 monthly. Alternatively, you can choose a £45 excess (for £13.99 monthly) or pay a £75 excess (for £11.99). Discounts are often on offer.
- 24/7 customer service and online booking system.
- Excellent reviews: The insurer enjoys a 4.6 Trustpilot rating from over 76,000 reviews.
- What 24/7 clients say: Consumers agree that their customer service is professional, engaged, and polite. Engineers are rated as knowledgeable and helpful. Services and repairs are mostly carried out on time and communication is top-notch.
- 24/7 Home Rescue has three other good, flexible boiler cover packages:
- Boiler Basic from 8.99
- Boiler Care from 8.99)
- Comprehensive Boiler Care Plus from 13.99, which includes central heating cover, plumbing, home electrics, and pest control.
Cons
- 24/7 Home Rescue policies only insure gas-powered boilers.
4. Best For User-Friendly Processes – Hometree: Your Boiler
- Excess/call-out fee: £0 – £95
- Price: £12.95 – £22.90 (depending on chosen excess)
Hometree provides straightforward reliable packages, supported by a user-friendly process.
Hometree’s Your Boiler plan covers:
- Boiler repairs – all parts and labour included.
- Annual service of your boiler.
- Unlimited callouts.
Pros
- User-friendly processes: Sign-ups, bookings, queries, and claims processes are straightforward, easy, and user-friendly. A helpful, transparent approach ensures you know what you’ve signed up for.
- Great reviews: Trustpilot rating of 4.7 from 10,000+ reviews.
- What customers say: Customers appreciate Hometree’s transparent pricing and efficient systems. The cover is considered good value and service levels are viewed very positively. Experiences with engineers are similarly positive – engineers are described as knowledgeable, efficient, prompt, and pleasant.
- 24/7 customer helpline and online booking.
- Expanded boiler breakdown packages are available:
- Your Heating (£14.50) – covers the central heating and hot water system.
- Your Home (£19.95) – for wider home plumbing, electrical wiring, care, and repair.
Cons
- Hometree packages generally aren’t as comprehensive as the bigger companies like British Gas.
5. Best For Fixed Price – YourRepair: Boiling and Heating Plan
- Excess: £0 to £95
- Price: £10 to £18.95 (depending on chosen excess)
YourRepair understands the value of insurance products that suit different budgets and is committed to fair pricing.
The YourRepair Boiler and Heating package covers:
- Boiler and control repairs with no claim limit unless the unit is BER.
- Central heating troubleshooting and repairs.
- Free annual service.
- Any aged boiler provided it’s in acceptable condition.
- Possible contribution towards a new boiler.
- Unlimited callouts.
Pros
- No price hikes for 3 years. YourRepair fixes your monthly fee for up to 3 years. This is a valuable promise given that some providers attract customers with low prices and then raise premiums substantially after year one.
- Great reviews: 4.6 on Trustpilot from over 10,400 reviews.
- What customers say: Policyholders tend to enjoy good communication with the company. Responses to issues are mostly fast and efficient. The workmanship is regarded as top-class, and professional and the engineers are often praised for going the extra mile.
- 24/7 customer service and an online portal.
Cons
- Insurance only covers gas-powered boilers and excludes back boilers.
- Some complaints about inconveniently delayed services and unprofessional engineer conduct.
6. Best Boiler Cover From A Trusted Provider – EDF Energy: BoilerCare Total
- Excess: £95
- Price: £20.40 per month (first two months free)
As one of the UK’s “Big Six” energy suppliers, EDF Energy is committed to providing competitive boiler cover. They partner with Domestic & General to provide this insurance. You don’t need to be an EDF customer to buy an EDF policy.
EDF’s BoilerCare Total package provides:
- Boiler repair cover including controls.
- Central heating cover.
- Annual service.
- Home emergency cover up to £2,000 annually for plumbing, drains, pests, lockout, and roof tile issues.
- A £750 payment toward a new boiler if necessary.
Pros
- Comprehensive cover – competes with comprehensive British Gas packages (except with better service).
- Good reviews: A Trustpilot rating of 4.5 from over 88,000 reviews.
- What customers say: Customers vouch for generally good service, where helpful consultants take responsibility for resolving problems.
- EDF also offers cheaper boiler insurance – BoilerCare Value costs £7 per month and covers just your boiler plus £750 towards a boiler replacement if necessary.
Cons
- There are complaints about failure to respond promptly to emergencies.
- The plans only cover gas boiler units and boilers under 15 years old.
How We Chose the Best Boiler Cover Providers
To choose the best boiler cover on the market, we researched and canvassed a range of feedback from:
- Our clients
- Our network of engineers
- Other industry insiders
- Consumer reviews – including those on Trustpilot and Google
We focused strongly on the following criteria:
- Value for money – Does the plan cover the risks you want to insure at an affordable rate? Do you have to pay for extras you don’t need? Is an annual boiler service included?
- Claims and support – Are claims handled quickly and effectively? Are you kept informed of developments? Does the helpline meet its obligation to help?
- Repairs and servicing – Are emergency repairs carried out with urgency and expertise? Are the costs outlined in the policy all covered? Are services performed professionally and as promised?
- Flexibility – Can you upgrade or downgrade your cover as your circumstances change? Can you choose a higher premium/ lower excess or lower premium/higher excess?
- Innovative features – Are there offerings that set the insurance apart from its competitors?
Looking for a Boiler Cover Quote?
As heating specialists with years of experience, we’ve dealt with all boiler problems under the sun.
If you want to protect yourself against the cost and inconvenience of a boiler breakdown, we’d be happy to arrange the necessary peace of mind. Contact Eco Happy today and we’ll provide you with a fast, no-obligation boiler cover quote and have you safely insured in no time.
FAQs
How much should I pay for boiler insurance?
Expect to pay around £8 to £13 per month for boiler cover. The cost of more comprehensive plans that include central heating, plumbing, and electrical cover ranges from £16 to £23 per month.
Does boiler cover include radiators?
Basic boiler cover typically only deals with your boiler and does not include radiators. Insurers usually offer a slightly upgraded plan, combining boiler and central heating cover.
What’s the difference between a boiler check and a boiler service?
A boiler check is an inspection involving visual checks and testing to ensure your boiler is operating safely and efficiently. It usually doesn’t include any maintenance work. A boiler service involves inspections, cleaning, testing, and sometimes parts replacement to ensure the boiler is in good order. A service should be done annually to maintain the boiler’s efficiency and safety.
Our Verdict
There are dozens of boiler cover deals on the market. It’s fair to say, some are far better than others. These cover plans emerged as reliably the best in our research and investigations:
When choosing boiler cover, be sure to spend time checking the reputation and reliability of the providers you’re considering.
James Elston
Boiler Expert
James Elston is the top boiler replacement and heating expert at Eco Happy. He has over 20 years of experience in the industry, focusing on Gas Safe boiler installations and offering home-heating and energy-saving solutions to homeowners across the UK. From sourcing the most energy-efficient combi boiler to providing specialist heating advice, James ensures that Eco Happy maintains the highest standards and best customer service.