24|7 Home Rescue Boiler Cover Review

24|7 Home Rescue has high Trustpilot ratings and devoted customers regarding its boiler cover. But are they the right choice for you? In this article, we’ll discuss whether their boiler cover is worth it, the types of cover offered and more.

Is 24|7 Home Rescue Boiler Cover Worth It?

24|7 Home Rescue has a variety of impressive plans, making their boiler cover worth it. They also run numerous discounts and specials throughout the year, which can result in huge savings for potential customers.

For example, as of August 2024, 24|7 Home Rescue offers up to 60% off on their various cover plans which include one free annual boiler service.

What does 24|7 Home Rescue boiler cover include?

24|7 Home Rescue’s most basic boiler cover includes

• Emergency repairs due to a boiler fault that results in loss of hot water and heat
• Coverage for gas boiler breakdowns
• A contribution towards a new boiler costs if the current boiler cannot be repaired
• Assistance and repairs for common boiler problems
• Parts and labour (including VAT)
• Any necessary replacement parts
• Two portable heaters in winter if heating cannot be restored and there is no alternate heat source (at the customer’s request)

The plans after this one become way more impressive and comprehensive.

Types of 24|7 Home Rescue Boiler Cover Plans

24/7 Home Rescue has four boiler cover plans on offer. The pricing varies according to the amount of excess that is selected.

Excess Amount	Boiler Basic (per month)	Boiler Care (per month)	Heating Care (per month)	Home Care Plus (per month)
£0	£31.99	£31.99	£39.99	£59.99
£45	£21.99	£21.99	£29.99	£32.99
£75	£17.99	£17.99	£20.99	£23.99
£95	£14.99	£14.99	£15.99	£17.99

All policies are 12-month contracts which are automatically renewed upon completion. Should you decide to terminate your policy before the end of its cycle, a cancellation fee will apply. It is worth noting that boilers over 11 years old are required to pay a minimum excess of £75.00.

Below is a list of what is covered in each plan.

Boiler Basic

• Boiler breakdown cover
• Emergency repairs due to a boiler fault that results in loss of hot water and heat
• A contribution towards a replacement boiler if the current boiler is beyond economical repair
• Assistance and repairs
• Parts and labour (including VAT)
• Any necessary replacement parts
• Two portable heaters in winter if heating cannot be restored and there is no alternate heat source (at the customer’s request)

Boiler Care

• Everything mentioned in the Basic Boiler policy
• Annual service

Heating Care

• Everything mentioned in the Boiler Care policy
• Coverage for a central heating system

Home Care Plus

• Everything mentioned in the Heating Care policy
• Plumbing
• Home electrics
• Pest control
• Home security
• Drainage

What Are the Pros and Cons of 24|7 Home Rescue Boiler Cover?

Let’s look at the pros and cons of this boiler cover to asses whether it will meet your needs:

Pros:

• Nationwide coverage (England, Scotland and Wales)
• Help and claims line is open 24 hours a day, 7 days a week
• Unlimited call outs
• Numerous discounts and promotions on products and policies
• 4.6 Trustpilot rating from 76,337 reviews
• 24|7 Home Rescue has an app available on Android and iOS for the easy management of policy details

Cons:

• The most basic plan does not include an annual service
• Not all makes, models and types of boilers are covered. 24|7 Home Rescue does not specify which these boilers are covered.

24|7 Home Rescue Claims Process

All boiler cover plans have a 14-day cooling-off period. After this period is complete, you are free to log claims as required.

To submit a claim, go to the 24|7 Home Rescue website and click on “Log a claim” in the top right-hand corner. You will be redirected to a form which needs to be filled out. For emergency claims and services, you can call their 24-hour helpline. Be sure to have the reference number of your plan on hand.

24|7 Home Rescue Boiler Cover Vs Competitors

Let’s take a look at how 24|7’s boiler cover compares to other boiler policies.

24|7 Home Rescue vs PlusHeat

Boiler cover from PlusHeat and 24|7 Home Rescue are quite similar, with both companies’ comprehensive plans offering cover for pest control, plumbing, electrics and drainage. However, PlusHeat also offers home emergency services and handyman access for other home-related issues.

In terms of cost, PlusHeat is the more affordable option, with the most comprehensive plan costing £33.98 (£0 excess) per month, compared to Home Rescue’s £59.99 (£0 excess) monthly.

24|7 Home Rescue vs E.ON

E.ON boiler cover will appeal to those with gas boilers and gas central heating systems. Each of the plans offered by E.ON includes a free one-year boiler service, which many insurance policies do not.

Compared to 24|7 Home Rescue, E.ON’s comprehensive plan does not include drainage, security and pest control. But at £15.99 per month, you are covered for your boiler, different types of central heating systems, plumbing and electrics.

24|7 Home Rescue vs CORGI

CORGI boiler cover only offers £0 or £60 excess, whereas 24|7 Home Rescue offers four excess options.

CORGI’s comprehensive plan starts at £24 a month, with excess included. It is more cost-effective but does not have all the products available in the Home Care Plus Plan from 24|7 Home Rescue. However, CORGI does offer servicing on taps and toilets. Unlike Home Rescue, CORGI also offers annual boiler servicing on all of its policies.

Get a Boiler Cover Quote Today

It is quite a lot to take in, but we’re here to help. Contact Eco Happy today to receive a free quote for the best boiler cover. Our expert team can help you with any boiler-related queries.

FAQs

Are there any exclusions with 24|7 Home Rescue boiler cover plans?

To qualify for 24|7 Home Rescue boiler cover, you must be the owner of the property and your property must be used for residential purposes. 24|7’s policy does not provide cover for:

• Boilers over 70 kW
• Fault relating to software or internet issues on Smart Boilers

Can landlords apply for boiler cover?

Yes, landlords can apply for boiler cover, but this will not be the same as homeowner cover. Landlord boiler cover includes the legal requirement for maintaining a Landlord Gas Safety Record.

Does a standard home insurance policy provide boiler cover?

Most standard homeowners insurance policies do not include boiler cover. This is usually an additional product that can be added.

Our Verdict

247| Home Rescue’s boiler cover offers an impressive list of services. These policies would be worth considering while discounts and promotions are in place. However, their standard rates are on the higher end and other companies offer similar coverage at lower prices. Get in touch with Eco Happy if you would like to know more about other policies.