scottish power boiler cover review
James Elston

James Elston

Published August 26, 2024

Servicing and repairing your boiler can be costly it’s no longer under guarantee, which is where companies like Scottish Power come in.

Known as a top provider of boiler cover in the UK, Scottish Power offers four different insurance packages. We’re here to help you decide whether they are the best option.

Is Scottish Power Boiler Cover Worth It?

With the cost and potential lack of customer service in mind, at a glance, Scottish Power may not be a top pick for all UK homeowners.

Scottish Power boiler insurance plans include most of what other providers do but at a slightly higher cost.

If we take a look at what customers have to say about the organisation, there are some mixed reviews about their service. On the plus side, they are responsive to feedback on sites such as Trustpilot, which has earned them a rating of 4.3 out of 5 stars.

What does Scottish Power boiler cover include?

Scottish Power boiler cover includes:

  • Annual boiler service
  • Boiler care and maintenance
  • Central heating system care and maintenance

Scottish Power’s entry-level plan provides basic cover, but the call-out fee is on the higher end compared to competitors. If you want additional coverage for your home in the event of plumbing, electric and security-related emergencies, you will be covered under the mid and upper-level plans.

Types of Scottish Power Boiler Cover Plans

Here are the coverage plans you can choose from Scottish Power:

Boiler and Service Care

  • Monthly cost: £11.50
  • Excess: £99

The basic Scottish Power boiler care plan is designed to make it easier to maintain your boiler through annual servicing and general maintenance. Any heating system repairs will unfortunately not be covered.

Boiler, Radiator and Service Care

  • Monthly cost: £14
  • Excess: £99

For £3.50 more per month, you can also cover your central heating care and maintenance.

Heating and Plumbing Protect

  • Monthly cost: £20.50
  • Excess: £50

If protecting both your heating and plumbing is important, this plan has you covered.

Heating and Home Emergency Protect

  • Monthly cost: £24.50
  • Excess: £50

Scottish Power’s top-tier plan will cover everything related to your boiler, central heating and plumbing as well as any emergencies related to your electrical wiring, pest control, tile roofing or lockout and security.

What are the Pros and Cons of Scottish Power Boiler Cover?

Let’s get into some of the pros and cons of signing up for boiler cover from Scottish Power.

Pros

  • Plans to suit different budgets and needs
  • Extra emergency services included in the top-tier plan
  • A replacement boiler worth up to £750, if yours is Beyond Economical Repair
  • 24/7 UK-based helpline for remote support

Cons

  • Monthly premiums are higher than some other leading competitors
  • Excess is higher than most other competitors
  • Boiler flue systems are not covered
  • LPG, oil and electric heating systems not covered
  • If your boiler broke due to accidental damage, you won’t be covered

Scottish Power Claims Process

Unlike many other competitors, which have a 14-day no-claims policy, Scottish Power policyholders won’t be able to claim for the first 30 days.

Once you are in the clear to claim, you would need to contact their 24/7 helpline to submit a claim and arrange an inspection with a Gas Safe local engineer or local plumber, depending on the issue you’re experiencing.

Scottish Power Boiler Cover vs Competitors

To help you finalise your decision about Scottish Power, let’s compare them to some of their top competitors.

Scottish Power boiler cover vs British Gas

If we compare the plans from British Gas to Scottish Power, the basic cover from British Gas is slightly more expensive, but your central heating system is also covered. Another plus is that you only need to wait 14 days before you can submit a claim with British Gas, which is far more attractive than waiting a month.

Scottish Power boiler cover vs HomeServe

If you’re looking to save money on basic boiler care, the entry-level plan from HomeServe is ideal. However, you can expect to pay a higher excess than at Scottish Power. However, if you choose a plan with extras, such as emergency home cover, from HomeServe, you can expect to pay less per month. Their customer service is also good.

Scottish Power boiler cover vs EDF

EDF Energy is known for its basic and transparent insurance plans; however, its basic plan doesn’t include an annual service. They also won’t cover boilers that are older than 15 years. Their basic plan will cost you less per month though, but you will only pay slightly lower excess than Scottish Power. Both brands will provide you with a new boiler worth up to £750 if required.

Get a Boiler Cover Quote Today

Looking to take the hassle out of finding the right boiler cover and save money? Eco Happy can help with both! Let us help you by providing an affordable, custom boiler insurance quotation. Simply send us your details or contact us and we will do the rest. Get a quote today!

FAQs

Do Scottish Power plans have a repair limit?

Yes, there is a repair limit of £1,500 per year, which is lower than a number of other boiler insurance providers.

Will I need to pay extra for the delivery and installation of new boilers?

While Scottish Power will provide you with a new boiler worth up to £750, you will need to pay an additional fee for both delivery and installation.

Is Scottish Power boiler cover just for domestic use?

Scottish Power doesn’t currently offer boiler cover for small businesses and larger commercial organisations.

Our Verdict

Scottish Power’s boiler cover offering is fine enough, but their pricing isn’t as good as some other competitors and you need to wait much longer to make your first claim. Their customer service also has some mixed reviews, meaning you may be better off considering another option.

James Elston

James Elston

Boiler Expert


James Elston is the top boiler replacement and heating expert at Eco Happy. He has over 20 years of experience in the industry, focusing on Gas Safe boiler installations and offering home-heating and energy-saving solutions to homeowners across the UK. From sourcing the most energy-efficient combi boiler to providing specialist heating advice, James ensures that Eco Happy maintains the highest standards and best customer service.

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