Hometree Boiler Cover Review

Founded in 2016, Hometree is committed to providing hassle-free and cost-effective boiler cover solutions to UK homeowners. However, to ensure you get the peace of mind you’re after, it’s important to consider a few more factors than just brand promises.

We’ll take a closer look at Hometree’s boiler cover plans, the ease of the claims process and how they weigh up against competitors.

Is Hometree Boiler Cover Worth It?

Yes, Hometree boiler cover is worth it. Satisfied customers are quick to note the affordable premiums, easy-to-schedule services and good customer service.

On Trustpilot, Hometree has an average rating of 4.7 out of 5. Out of the handful of poor reviews, the brand was quick to respond to complaints, showing a commitment to solving any dissatisfaction.

What does Hometree boiler cover include?

Depending on the plan you choose, Hometree’s boiler cover can include the following:

• Annual boiler service
• Gas boiler, flue and controls
• Wider central heating system
• Plumbing and water supply pipes
• Unblocking of drains & waste pipes
• Mains electrical wiring system
• Pest control
• Broken lock replacement on external windows and doors
• Boarding up of broken external windows and doors
• Gas supply pipe
• Taps inside home
• Free replacement if your boiler is less than 7 years old or deemed Beyond Economic Repair

Hometree’s top plan includes an extensive range of solutions for an affordable monthly premium. If you choose to go with their most basic plan, your annual boiler service will be covered as will your gas boiler, flue and controls.

Customers also benefit from their price hike promise, which states that if you have no claims, your renewal price won’t rise above inflation.

Types of Hometree Boiler Cover Plans

Here’s a closer look at the different types of plans you can access as a Hometree customer.

Basic cover

• Price: £12.95, £17.00 or £22.90 per month (depending on the excess you opt for)
• Excess: £0, £60 or £95

With Hometree’s Your Boiler plan, your annual boiler service is covered, and your gas boiler, flues, and controls are repaired.

Comprehensive cover

• Price: £14.50, £19.00 or £25.50 per month (depending on the excess you opt for)
• Excess: £0, £60 or £95

Choosing the Your Heating plan will cover your annual boiler service, and repairs of your gas boiler, flues, controls and central heating system.

Advanced cover

• Price: £19.95, £22.00 or £41.00 per month (depending on the excess you opt for)
• Excess: £0, £60 or £95

Hometree’s Your Home plan covers your annual boiler service as well as repairs/servicing of your gas boiler, flues, controls, central heating, plumbing, drains, and home electrics.

Maximum cover

• Price: £24.99, £26.99 or £42.99 per month (depending on the excess you opt for)
• Excess: £0, £60 or £95

The Your Home Plus plan from Hometree covers everything mentioned in the above plans but also includes home security and pest control.

What are the Pros and Cons of Hometree’s Boiler Cover?

As with any type of home cover, there are some pros and cons to consider.

Pros

• Good value for money
• You choose how much excess you want to pay
• Efficient customer service
• 24/7 UK-based emergency helpline
• Unlimited callouts and repairs
• Further cost savings by opting for an annual plan
• No limit on the age of boilers that are covered

Cons

• Only gas boilers are covered
• New customers cannot claim for the first two weeks following sign-up
• Some competitors offer more comprehensive cover

Hometree Claims Process

You can submit a claim online or via the 24/7 claims support line. However, Hometree customers can only submit their first claim 14 days after they sign up for a plan.

The good news is that this means you get to benefit from a 2-week cooling-off period. You’ll have the option to cancel your plan within this timeframe without incurring any penalties.

Hometree Boiler Cover vs Competitors

To help you make a more informed decision, let’s take a quick look at how Hometree weighs up against other providers.

Hometree boiler cover vs British Gas

Both Hometree and British Gas provide customers with an unlimited number of claims and a zero cap on repair costs. However, British Gas doesn’t cover all gas boiler types and there are limits on the age of the boiler that can be covered.

Another downside of British Gas is that you will need to pay a policy cancellation fee if you decide not to continue with your plan.

Hometree boiler cover vs Homeserve

When compared to HomeServe boiler cover, Hometree really stands out. For one, HomeServe places a cap on repair costs. They also don’t cover all types of gas boilers and won’t replace your boiler for free if it’s less than 7 years old. HomeServe does have more complaints in terms of customer satisfaction and there is no option to pay zero excess.

Hometree boiler cover vs 24/7 Home Rescue

Even though their customer service is good, 24/7 Home Rescue tends to fall short in a number of other areas compared to Hometree’s boiler cover. They do not offer unlimited claims, have a cap on repair costs, won’t cover all boilers and price hikes are a given even when you don’t make a claim.

Get a Boiler Cover Quote Today

At Eco Happy, we take your peace of mind seriously, which is why we offer affordable and easy-to-understand boiler cover plans. This is over and above our boiler installation services, making us a one-stop shop for UK homeowners. Send us your details or contact us and we will send you our boiler cover options.

FAQs

Does Hometree’s boiler cover include replacement parts?

Yes, when repairing your boiler, Hometree will provide replacements with similar functionality. However, features may be different. If you decide to provide your own replacement parts, an engineer will install them provided they’re on their approved list.

Will I need to pay a call-out fee?

Hometree’s call-out fee is the excess you choose to pay with your plan. You can choose a £0, £60 or £95 excess option. The higher the call-out fee, the lower the premium will be for complete cover.

Does Hometree cover unexpected boiler breakdowns?

Along with your annual servicing, Hometree plans also cover any unexpected boiler breakdowns, which includes repairs to your flues and controls.

Our Verdict

If you value transparent pricing and a straightforward claims process, Hometree is an excellent option. Their additional services, such as plumbing repairs and heating system coverage, are added bonuses. Overall, Hometree’s boiler cover plans are worth considering.