OVO Boiler Cover Review

OVO Energy is a respected energy and home heating name in the UK, but how does their boiler coverage measure up? In this detailed review, we’ll outline the benefits, potential drawbacks, and various boiler cover plans offered by OVO Energy.

Is OVO Boiler Cover Worth It?

Yes, OVO boiler cover, under CORGI Homeplan, is worth it and the company is a popular choice for boiler owners in the UK. Not only does OVO offer boiler coverage, but the company also provides cover for plumbing and electrics in their more comprehensive plans.

OVO aims to offer their customers complete peace of mind regarding their boiler and other gas appliances through 24/7 support, Gas Safe regulation compliance, and annual boiler services.

What does OVO boiler cover include?

OVO offers three different types of boiler cover, all of which offer the following:

• Annual boiler service
• Repairs and services carried out by Gas Safe registered engineers
• 24/7 emergency call line
• Unlimited call-outs

Additionally, OVO Energy offers plumbing and electric coverage under their more comprehensive plans.

Types of Boiler Cover Plans

No matter your coverage needs, OVO Energy has an option to suit your budget and preferences. Choose between their Essentials, Starter or Complete Plans.

Essentials cover

• Price: From £15 per month
• Excess: £60

You will receive:

• Boiler and central heating cover
• Annual boiler service
• 24/7 emergency call line
• Unlimited call-outs

Starter cover

• Price: From £18 per month
• Excess: £60

You will receive:

• Boiler and central heating cover
• Annual boiler service
• 24/7 emergency call line
• Unlimited call-outs
• Plumbing and electrics cover

Complete cover

• Price: From £24 per month
• Excess: £60

You will receive:

• Boiler and central heating cover
• Annual boiler service
• Unlimited call-outs
• Plumbing and electrics cover
• Boiler replacement cover
• Taps and toilet cover
• Internal and external drains cover
• Gas and water supply pipe cover
• Priority 24/7 helpline access

What Are the Pros and Cons of OVO Boiler Cover?

Let’s talk about the pros and cons offered by OVO Energy’s boiler cover to give you a realistic idea of how the business operates and what you can expect when dealing with them.

Pros

• On-demand plumbing and boiler repairs: No matter whether you need to repair a boiler leak, system pressure issues, no hot water, or unusually high energy bills, the OVO Energy engineers provide on-demand repairs to sort out your boiler problems.
• Emergency call centres: Are you experiencing stress because of a boiler emergency? You can make as many phone calls as needed to the emergency call line.
• Reasonable bills: When you compare the cost of boiler coverage, OVO Energy prices are quite reasonable.
• Covers a variety of different boilers: OVO Energy covers combi boilers, conventional boilers, and gas boilers.
• Easy and quick to sign up: You can easily sign up for OVO Energy boiler cover online or over the phone.
• Annual boiler service: Getting your boiler serviced for free yearly is a huge advantage. Not only does this extend the lifespan of your boiler, but it’s also sure to pick up any potential issues.

Cons

• Limited transparency: Make sure you read the details of your OVO Energy plan carefully before adding it as a direct debit order. There have been complaints to the energy ombudsman about the company’s transparency.

OVO Claims Process

OVO Energy allows you to make a claim at any time thanks to their 24/7 call line. You can either contact OVO through their phone line or through their online portal. You’ll speak to one of the customer service representatives, who will guide you through the process.

Typically, the claims process is very straightforward and your issue should be resolved efficiently. An OVO Energy engineer will arrive at your property to sort out your issue and provide you with the relevant repair service.

OVO Boiler Cover vs Competitors

Let’s compare OVO Energy to a few of its competitors to determine whether this supplier deserves your money.

OVO Energy boiler cover vs HomeServe

While HomeServe boiler cover is significantly cheaper than OVO, OVO offers broader plans with more comprehensive coverage. Customers also tend to prefer OVO because it covers a wider range of boilers than HomeServe.

OVO Energy boiler cover vs British Gas

Both these companies offer unlimited call-outs and abide by Gas Safe regulations; however, OVO tends to have fewer complaints from its customers. British Gas is also known for being quite expensive and its excess could rack up huge bills.

OVO Energy boiler cover vs 24/7 Home Rescue

24/7 Home Rescue offers a popular Home Care Plan, which allows you to choose your own excess amount. Some of their other benefits include free boiler services and helping you reduce your energy bills. This makes 24/7 Home Rescue one of OVO’s biggest competitors.

Get a Boiler Cover Quote Today

Are you undecided about which boiler cover company is right for you? With all the options out there, the choice can be quite overwhelming. Don’t hesitate to contact our team of experts at Eco Happy, who can provide you with a free boiler cover quote and all the professional advice you need to make the right decision.

FAQs

Is OVO reliable?

Based on OVO boiler cover reviews, it is a reliable company that does the job as promised. They resolve complaints and don’t keep their customers waiting for too long. Overall, OVO is trustworthy and reputable.

How do I switch to OVO boiler cover?

If you want to switch boiler cover companies, you need to contact your current provider and end your contract. There may be a consolidation bill that needs to be paid. After that, you are free to contact a new provider of your choice.

Who needs boiler cover?

If you own your home and boiler cover isn’t included in your current home insurance plan, you will need boiler cover to protect your purchase and prevent paying exorbitant repair fees. If you are a tenant, you aren’t typically responsible for boiler cover.

Our Verdict

OVO Energy is a stand-out company for boiler cover. While some competitors offer cheaper options, OVO’s comprehensive services and 24/7 support make it a worthy choice for most boiler owners.