homeserve boiler cover review
James Elston

James Elston

Published July 11, 2024

Is HomeServe boiler cover worth the money? In this review, we’re looking at the company’s plans, prices, advantages (and disadvantages) and more.

Is HomeServe Boiler Cover Worth It?

HomeServe’s boiler cover seems popular among customers, with the company getting a 4.5-star rating on Trustpilot from over 120,000 reviews, at the time of writing.

With several plan options to choose from, HomeServe UK also offers some of the most comprehensive coverage on the market while remaining one of the most inexpensive options.

What does HomeServe Boiler Cover include?

No matter which HomeServe boiler plan you choose, you’re guaranteed cover for:

  • Gas boiler breakdown cover
  • Gas boiler repairs
  • Gas supply pipe
  • Free boiler service in year one
  • Round-the-clock customer service

In addition to this, HomeServe offers gas central heating system cover, electrics cover, and plumbing cover under its different boiler cover plans.

Types Of HomeServe Boiler Cover Plans

From gas boiler cover to plumbing cover, HomeServe offers various types of plans to suit your needs.

Gas Boiler

HomeServe’s Gas Boiler cover ranges from £11.50 a month (£60 excess) to £9 a month (£100 excess).

You get cover for:

  • Gas boilers
  • Gas supply pipes

Gas Boiler and Central Heating

Their Gas Boiler and Central Heating cover is £13.50 a month with a £60 excess.

You get cover for:

  • Gas boilers
  • Gas supply pipes
  • Gas central heating system

Heating and Plumbing

HomeServe’s Heating and Plumbing cover costs £14.50 a month with a £60 excess.

You get cover for:

  • Gas boilers
  • Gas supply pipes
  • Gas central heating system
  • Plumbing and drainage issues
  • Water supply pipe

Heating, Plumbing, and Electrics

If you add electrics to your cover, you’re going to pay £16 a month with a £60 excess.

You get cover for:

  • Gas boilers
  • Gas supply pipes
  • Gas central heating system
  • Plumbing and drainage issues
  • Water supply pipe
  • Electrics cover

Heating, Plumbing, and Electrics Plus

HomeServe’s Heating, Plumbing, And Electrics Plus cover adds additional service cover for your home. This plan costs £18 a month with a £60 excess.

You get cover for:

  • Gas boilers
  • Gas supply pipes
  • Gas central heating system
  • Plumbing and drainage issues
  • Water supply pipe
  • Electrics cover
  • Pest control
  • Security and roofing problems

What Are The Pros And Cons Of HomeServe Boiler Cover?

The advantages of HomeServe’s boiler cover trump the minimal disadvantages.

Pros

  • No claims limit: With no limit on your claims, you can use your cover whenever you need.
  • Gas Safe registered engineers: HomeServe has qualified and professional engineers who are well-versed in repairing your gas boiler.
  • Free boiler service and health check in year one: In your first year with HomeServe, you receive a free boiler service and a boiler health check.
  • Replacement boiler: After six months, HomeServe promises to replace boilers they can’t fix (if they are less than seven years old).
  • Inexpensive: Compared to its competitors, HomeServe is inexpensive and the plans are much more affordable.

Cons

  • Limited cover: HomeServe plans cover gas boiler breakdowns, repairs, and maintenance. They don’t cover other types of boilers (for example, combi boilers).

HomeServe Claims Process

With HomeServe, you can log a claim online through their website. However, there is a 28-day waiting period after you take your plan out. During this month, your boiler will not be covered.

The only exception to the waiting period is your boiler element. This will need to pass the boiler health check before you’re able to log a claim. Additionally, any pre-existing damage or problems with your gas boiler will not be covered by your plan.

HomeServe Boiler Cover Vs Competitors

To determine whether HomeServe’s boiler cover is right for you, let’s explore how it compares to its competitors.

HomeServe boiler cover vs Hometree

While Hometree is the most comparable company in terms of pricing, HomeServe has additional plan options to choose from. This makes the coverage more versatile to suit your needs, meaning you aren’t paying for services you won’t use.

Additionally, the jump between the coverage of Hometree’s second and third plans means that there is less choice for customers. However, Hometree covers all types of boilers, while HomeServe only offers gas boiler cover.

HomeServe boiler cover vs British Gas

The biggest difference between HomeServe boiler cover and British Gas is the price. In terms of affordability, HomeServe beats its competitor every time. Still, they both offer unlimited call-outs with no coverage limits.

Unlike HomeServe, British Gas also covers several types of boilers, and their plans can be customised to suit your needs. You can personalise your plan by adding additional cover options such as kitchen appliances, gas appliances, and home electric covers.

HomeServe boiler cover vs 24|7 Home Rescue

While HomeServe has more affordable basic plans, its top-tier Plus plan is rivalled by 24|7 Home Rescue’s Home Care plan. For the same price, you can get cover on all types of boilers rather than only gas. You can also choose your preferred excess amount, ranging from £0 to £95. This is applicable to all of their plans as well, while HomeServe only offers two excess choices on their most basic plan.

Get a Boiler Cover Quote Today

If you’re looking for boiler cover and haven’t made your mind up yet, then be sure to contact us, at Eco Happy. We’ll provide you with a free quote that is sure to live up to your expectations and meet all your coverage needs.

FAQs

How reliable is HomeServe?

HomeServe has good customer reviews and a loyal customer base. And with over 70% of their reviews on Trustpilot being 5 stars, it seems as though they’re a reliable service provider. However, it’s important to note that there are some poor reviews regarding slow call-outs and poor communication.

Which is better, British Gas or HomeServe?

Although British Gas’s offerings are more comprehensive, it is more expensive than HomeServe. If you have a gas boiler, HomeServe is a great choice and has comparable offerings. But if you have another type of boiler, you may want to go with British Gas, since it covers several different types.

How much does HomeServe charge for a boiler service?

Not sure you want to take out boiler cover but still want to check that your boiler is in working order? You can always opt for a once-off boiler service instead. An annual boiler service with HomeServe will cost £108.

Our Verdict

Finding the right boiler cover to suit your needs doesn’t need to be a headache. Instead, with Eco Happy, we’ll tailor the perfect plan just for you. Getting comprehensive cover with us is a cinch, and our friendly team of experts is always ready to help.

James Elston

James Elston

Boiler Expert


James Elston is the top boiler replacement and heating expert at Eco Happy. He has over 20 years of experience in the industry, focusing on Gas Safe boiler installations and offering home-heating and energy-saving solutions to homeowners across the UK. From sourcing the most energy-efficient combi boiler to providing specialist heating advice, James ensures that Eco Happy maintains the highest standards and best customer service.

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